Do you offer a money-back guarantee?
Yes. We offer a 30-day return guarantee on stocked items returned unused and in their original packaging. Larger commercial systems that have been installed or commissioned are handled separately. Full detail is on our Refund Policy page.
Who do you supply?
Gyms, spas, clinics, health clubs, hotels and performance facilities. We work with single sites and with multi-site operators specifying equipment across an estate.
What do I need in place to install your equipment?
Less than most people expect. Our cryotherapy, red light and hyperbaric systems run on a standard single-phase electricity supply. There are no cryogenic gases, no plumbing and no mechanical ventilation plant, so site preparation is usually an electrical check rather than building works.
How much space do I need?
Localised systems fit within 1 to 4 m². A whole-body cryotherapy cabin needs from 15 m² with good airflow. A full recovery studio with all core devices generally fits within 25 to 35 m², depending on layout.
Can you help me work out whether it will pay for itself?
Yes. We build the numbers around your own pricing, opening hours and realistic utilisation rather than best-case figures, and we share the workings so you can see the payback period before committing. You can start with our ROI Calculator.
Do you provide a product catalogue?
Yes. Our full product catalogue covers the cryotherapy, red light therapy and hyperbaric oxygen ranges, including specifications, space requirements and the commercial case for each. It is available to download from the Catalogue link in the main menu.
What happens if something arrives damaged?
Inspect your order on arrival and contact us immediately. We will evaluate the issue and put it right, and you will not be charged for collection or freight where the fault is ours or the manufacturer's.
How do I get in touch?
Email info@bodylabandwellness.com or use our contact page.